Servicetrade Saas 85m Raleigh Newsobserver: An Introduction

ServiceTrade is a software-as-a-service (SaaS) company based in Raleigh, North Carolina. The company provides a platform for managing field service operations, with a focus on the commercial service industry. ServiceTrade’s software is designed to help businesses improve their customer service and increase revenue by streamlining their operations and improving communication between their technicians and customers. Servicetrade SaaS 85m Raleigh Newsobserver.

Since its founding in 2012, ServiceTrade has become a leading provider of field service management software, with over 400 customers in the United States and Canada. The company has also received recognition from industry analysts and publications, such as the Gartner Magic Quadrant and the Raleigh News & Observer.

In this article, we will explore ServiceTrade’s technology, business practices, and the recognition it has received in the industry.

ServiceTrade’s Technology: How Does It Work?

ServiceTrade’s platform is designed to help businesses manage their field service operations from a single location. The software includes a range of features, such as scheduling, dispatching, invoicing, and customer communication tools.

One of the key features of ServiceTrade’s software is its ability to provide real-time communication between technicians and customers. The software includes a mobile app that allows technicians to access job details, customer information, and other important data while they are on the job. Customers can also use the app to receive updates on their service appointments and communicate with their technicians directly.

ServiceTrade’s software also includes analytics tools that allow businesses to track their performance and identify areas for improvement. The software can provide data on metrics such as technician utilization, job completion rates, and customer satisfaction.

ServiceTrade’s Business Practices: How Does the Company Operate?

ServiceTrade’s business model is based on a subscription model, with customers paying a monthly fee for access to the software. The company has focused on the commercial service industry, working with businesses that provide services such as HVAC, plumbing, and electrical work. Servicetrade Saas 85m Raleigh Newsobserver.

ServiceTrade’s customer base includes a range of businesses, from small independent contractors to larger regional and national service providers. The company has also partnered with a number of other software providers in the industry, such as Salesforce and Quickbooks, to provide integrations with their software.

The Recognition ServiceTrade Has Received

ServiceTrade has received recognition from a number of industry analysts and publications for its software and business practices. In 2020, the company was named a Leader in the Gartner Magic Quadrant for Field Service Management. The report recognized ServiceTrade for its “customer-focused approach” and its ability to provide “a comprehensive platform for service operations.”

The Raleigh News & Observer has also recognized ServiceTrade’s success in the industry. In a 2018 article, the publication highlighted the company’s growth and success in the field service management space. The article also noted the company’s commitment to its employees and its focus on creating a positive work culture. Servicetrade SaaS 85m Raleigh Newsobserver.


ServiceTrade is a leading provider of field service management software, with a focus on improving customer service and streamlining operations for businesses in the commercial service industry. The company’s software includes a range of features, such as real-time communication tools, analytics, and integrations with other software providers. ServiceTrade has received recognition from industry analysts and publications, highlighting its success and commitment to providing quality software and a positive work culture for its employees.

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